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About Us

Our Core Values

At Maid in a Minute, our utmost dedication lies in saving you time and the hassle of maintaining a clean home. We understand the importance of top-notch cleaning and have made it our mission to provide 100% satisfaction with every cleaning we undertake. This commitment aligns with Maid in a Minute’s Philosophy, ensuring that your cleaning experience exceeds expectations.

Integrity

There is a reason that this core value is first and we take it very seriously. Without integrity, we cannot effectively meet our client's needs. Without integrity, we cannot develop relationships with our clients or with our employees. We extend grace when mistakes are made by ensuring that the mistake is corrected and then giving people an opportunity to grow and improve in their jobs. However, we never tolerate violations of integrity. We have to know that we can trust all employees without question.

Professionalism

In our line of work, professionalism is synonymous with expertise. Through our extensive experience, we have acquired a wealth of knowledge highly valued by our clients. This deep understanding has paved the way for the establishment of an efficient operation, allowing us to provide reliable, consistent, and exceptional services every single time.

Employee Growth

and Learning

At our company, we strongly believe in the importance of continuous learning and the acquisition of new skills. That's why we offer ongoing opportunities for all our employees to expand their knowledge and abilities. The journey begins with comprehensive training provided to new employees before they commence their roles. As they start working, we maintain this process through on-the-job training and ongoing monitoring. This approach ensures that our employees receive regular skill updates and refresher training to keep their expertise up to date.

Achieving Work-Life Balance

Maintaining balance in all aspects of life is paramount. Just as consuming only ice cream will eventually lead to fatigue, dedicating all your time to work will result in burnout. While hard work is crucial, it is equally important to have a life beyond work.

We acknowledge the significance of work-life balance and expect our employees to fully commit to their responsibilities during their shifts, giving their undivided attention to their tasks. However, we also prioritize personal time. As part of our commitment to work-life balance, we do not schedule regular work shifts on Sundays. This provides a level of stability and consistency, ensuring that everyone can consistently anticipate having this day off.
 

Furthermore, we understand that life events occur. Whether it's a bereavement, planned vacation, or other personal reasons, we respect the need for time off. We will make every effort to accommodate these requests and support our employees in taking the necessary time off for their personal well-being.

Excellence

This defined as the outstanding or extremely good quality, is a standard we strive for in our daily operations. How does this translate into practicality? Many aspects of excellence are fundamental and should be inherent to any reputable company.

 

These include punctuality, fulfilling commitments, exerting diligent effort, and consistently delivering exceptional work to the best of our abilities. We prioritize integrity, avoiding shortcuts and never compromising on the quality of our services. Once we have fulfilled these foundational requirements, we are empowered to surpass expectations and go the extra mile in exceeding our clients' needs and desires.

The Team

Who We Are

Shantel

MEET Shantel! She has been an essential part of our team for a duration of 1.5 years. She is a diligent and energetic team member who takes immense pride in her work. Shantel is known for her honesty and reliability as a cleaning technician. Outside of work, she cherishes her family and enjoys going on trips together. We are absolutely delighted to have her as an integral part of our company.

Delaney

MEET Delaney! This remarkable individual has been an integral part of our team for a duration of 1.5 years. Delaney possesses exceptional work ethics and is known for her reliability and personable nature. Outside of work, she deeply values her time spent with loved ones, cherishing moments with both family and friends. Delaney embraces life to the fullest and radiates a beautiful spirit. We are thrilled to have her as part of our team.

Shaelin

MEET Shaelin! This wonderful team member has been a part of our organization for a remarkable 1.5 years. Shaelin possesses an exceptional sense of humor that brings joy to any setting, accompanied by a radiant smile that illuminates every room she enters., she exudes warmth and kindness. Shaelin consistently goes the extra mile to ensure customer satisfaction, embodying the values of exceptional service. Her integrity and delightful nature set her apart, making her an invaluable asset to our team.

Stephanie

MEET Stephanie! This delightful young lady is an embodiment of sweetness. Stephanie has been an invaluable member of our team for an impressive duration of 2 years. Stephanie consistently puts in the extra effort to ensure utmost customer satisfaction, exemplifying the core values of delivering exceptional service. When she initially joined, she was quite shy, but within a year, she blossomed and overcame her shyness, showcasing remarkable personal growth. Stephanie's journey is a testament to her determination and resilience. We are proud to have her as part of our team.

Sierra

MEET Sierra, our newest addition to the team! Sierra is a remarkable young lady who embodies qualities of sweetness, hard work, and reliability. We simply adore her! With an abundance of energy, she brings a vibrant and enthusiastic presence to the workplace. Sierra is someone you can trust and rely on, and her pleasant nature makes her a joy to be around. We are thrilled to have her as part of our team.

Nicole

MEET Nicole! A true gem who also happens to be my daughter. Nicole has been an invaluable member of our family business right from its inception. As our Office Manager, she excels in her role and consistently delivers amazing results. Whenever I need assistance, Nicole is my go-to person, always ready to tackle any challenge that comes her way.

It's no surprise that you'll often spot her with her beloved Starbucks coffee and indulging in Frappuccino beverages. Nicole brings her vibrant energy and dedication to every aspect of her life, both personally and professionally. We are incredibly fortunate to have her as an essential part of our team and family.

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Maria

MEET Maria! Allow me to introduce our wonderful cleaning technician, Maria! She was part of our team back in 2020, and we are thrilled to welcome her back after a short leave. We cannot express enough how grateful we are to have her with us again!

Maria is a true gem – incredibly hardworking, reliable, and trustworthy. She always puts her family first and is dedicated to maintaining a healthy lifestyle. Her resilience and determination make her a true fighter in every aspect of life. We feel fortunate to have such a fantastic person on our team!

Our Policy

  1. After completing the move-in/out or deep cleaning service, conducting a walk-through with the customer to obtain their approval is essential. This step ensures that the service meets their expectations and provides an opportunity for them to give feedback. Our technicians are not responsible for moving large appliances or heavy furniture to clean behind them. The client may choose to move these items themselves in order to have them cleaned

     

  2. While we do offer window track cleaning services, it's important to note that in certain cases, we may encounter stubborn buildup that has accumulated over time and become challenging to remove completely. We will make every effort to clean your window tracks effectively, but please understand that complete elimination of extremely tough buildup might not always be achievable. Our technicians are unable to clean or dust items that are out of reach
     

  3. Our technicians will clean and dust picture frames or light fixtures only if they are securely fastened. For safety reasons, they will avoid cleaning any fixtures that are not properly fastened or stable. We cannot guarantee perfect results when cleaning mini-blinds. Please be aware that some dust resettlement may occur after we leave. Although we make an effort to minimize airborne dust, it is not entirely preventable.
     

  4. Our cleaning staff does not climb ladders exceeding two steps. Items placed higher will only be dusted using an extension duster. It's important to acknowledge that certain homes may have chandeliers or vaulted ceiling fans that are beyond our reach by hand.
     

  5. While we cannot move furniture during our cleaning services, we are dedicated to reaching all visible areas for effective cleaning. Our skilled technicians will use hand cleaning methods or extension dusters to ensure thoroughness. However, if the customer is willing to do so, they may move furniture before our cleaning technicians arrive to facilitate better access to certain areas.
     

  6. Regrettably, we are unable to offer cleaning services for pet feces, urine, or hoarding conditions.
     

  7. Please note that all payments must be settled on the day of your scheduled service.
     

  8. Kindly be informed that a 50% charge will apply in the event of a lockout situation. Please ensure you have access to your property during the scheduled cleaning appointment.
     

  9. For any cancellations or rescheduling requests, we kindly request a minimum of 48 hours' notice. Failure to provide sufficient notice will result in a 50% charge to compensate for the inconvenience caused to our technicians' schedule and arrival. 

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